Operational consulting for small businesses

The engine
for your vision.

We help small business owners get organized, move with clarity, and run their businesses with confidence — without the overwhelm.

Book a free 20-min call No pitch. Just a conversation about what you need.

What we do

Calm, clear support
where you need it most.

01

Project Support

Achieving your goals without the overwhelm. We move things forward so you can focus on what only you can do.

02

Operations & Organization

Systems, workflows, and process clarity so your business runs the way it should — consistently and without you holding it all together.

03

Virtual Business Support

Reliable, experienced help where you need it most — on your terms, at the pace your business actually moves.

Packages

Simple, honest pricing.

Start here

$350

Wonder Ops Reset

A 90-minute session to review your operations, identify what is messy or inefficient, and give you a clear and actionable plan — delivered within 48 hours. Our best starting point for new clients who want to see what we can do before committing to a larger project.

90-minute session + written plan

$750

Focused Project

One defined problem, solved. Systems cleanup, a workflow built out, or that project that keeps getting pushed to the bottom of the list. Perfect when you know exactly what needs fixing and just need experienced hands to do it.

About 5 hours of work

Most impact

from$2,000

Operations Project

Deeper organizational work with real scope: process design, documentation, tools, and handoff, so your business runs the way it should without you holding it all together. Scoped and quoted after your Reset or discovery call.

About 12 to 15 hours of work

from$1,500/mo

Ongoing Support

A steady operations partner on your side every month. We keep projects moving, systems running, and loose ends tied up, at the pace your business actually moves.

Monthly retainer, cancel anytime

Not sure which fits? Book a free call and we'll point you to the right starting place.

Who we are

Two decades of experience.
One clear mission.

Marcy Usalis

Marcy Usalis

Founder + CEO

Human Resources and Operational Development professional with over two decades of experience helping organizations manage complex work, improve operations, and deliver results that stick. Marcy founded Wonder Ops to bring that same expertise directly to small business owners who need it most.

B

Brenden

Sales + Systems

Sales Management and Business Development professional with over two decades of experience helping organizations build better business systems, grow revenue operations, and execute go-to-market strategies. Brenden brings the commercial side of the equation to every Wonder Ops engagement.

"We created Wonder Ops to help small business owners bring structure to their work and reduce the daily overwhelm that comes with running a business. Together, we intersect tech, strategy, and people. We bring calm to your chaos."

Get started

Let's make your business
feel manageable again.

Book a free 20-minute call. We'll listen, then send you a clear proposal within 48 hours.

Book a free call No commitment. No pressure. Just a conversation.